Privacy & Security

VB9 Privacy Policy – Your Information, Our Responsibility

We're being fully transparent about how carefully your information is handled at VB9 — no technical jargon, just plain and clear language.

Last Updated: January 1, 2026
256-bit SSL Encryption
Your Data Is Never Sold
Encrypted Database
Regular Security Audits

How We Keep Your Data Secure

A brief overview of VB9's security measures.

Encryption
Industry-Leading Encryption
Your password, payment details, and personal data are protected by bank-grade 256-bit SSL encryption — virtually impossible for hackers to break.
Identity
KYC – Just for You
ID documents and selfies submitted to VB9 are used solely for identity verification. This information is never shared with third parties or advertisers.
Payment
Payment Information Stored Separately
Your bKash/Nagad number and bank details are stored in an encrypted vault, separate from the main database. Even VB9 staff cannot access this information directly.
Tracking
No Third-Party Tracking
VB9 does not share your browsing behaviour with advertising networks. Your activity on the site is used only to improve our services.
Audit
Regular Security Audits
Independent cybersecurity experts audit VB9's systems every quarter. Any vulnerabilities identified are resolved promptly.
Rights
You Are in Control of Your Data
To view, correct, or delete any of your personal data, submit a request to VB9 Support. We will take action within 72 hours.

This Privacy Policy applies to the VB9 (vb9.life) platform. It explains in detail how user personal information is collected, stored, used, and protected. By using VB9, you agree to this policy.

Section 01
Introduction – Why This Policy Exists

VB9 believes privacy is a fundamental right. When you share your information with us, we take on a responsibility — to use it appropriately and never misuse it. That responsibility is something we take seriously.

In this Privacy Policy, we've made it clear — what data VB9 collects, why it's collected, where it's stored, how long it's kept, and under what circumstances it may be shared and with whom. There are no hidden clauses.

This Privacy Policy has been written in Bengali to ensure users in Bangladesh can easily understand it. If anything is unclear, please reach out to us at support@vb9.life.

Section 02
What Data We Collect

VB9 collects three types of data — what you provide directly, what is generated through your use of the platform, and what comes through payment processing.

Information Provided Directly

Data TypeWhy We Collect ItMandatory
Full NameAccount Registration & KYC VerificationYes
Date of BirthAge (18+) VerificationYes
Email AddressAccount Communications & SecurityYes
Mobile NumberOTP Verification & PaymentsYes
National IDIdentity Verification (KYC)Withdrawal
AddressKYC VerificationOptional

Automatically Collected Information

When you use VB9, certain technical information is collected automatically — as nearly every website does — and is necessary for the platform to function properly:

  • IP Address & Geographic Location (down to country and city level)
  • Device & Browser Information
  • Time spent on each page of the platform
  • Betting activity logs (to ensure fair play)
  • Login timestamps and device fingerprint (for fraud prevention)

Your IP address and device information are never used for advertising — they are used solely for security and fraud prevention.

Section 03
How and Why Your Information Is Used

VB9 never collects data just to "hold on to it". Every piece of information is collected for a specific purpose:

Account Management
Core account functions including registration, login, password reset, and profile updates.
Payment Processing
Deposit confirmations, withdrawal processing, and transaction record keeping.
Fraud Prevention
Detecting multiple accounts, preventing bonus abuse, and flagging unusual transactions.
Service Improvement
Analyzing which features are most used and where issues occur in order to improve the platform.
Customer Support
The support team may access your account history to assist in resolving your issue.
Legal Obligations
Providing required information at the direction of regulatory authorities.
Section 04
Data Storage & Security Measures

VB9's servers are hosted on a multi-region cloud infrastructure. Physical access to servers is strictly controlled and all data is stored in encrypted form.

How Long We Keep Your Data

Data TypeRetention Period
Account InformationFor the Duration of Active Account + 5 Years
Transaction Records7 Years (legal requirement)
KYC Documents5 Years
Betting History3 Years
Support Chat Logs2 Years
Inactive AccountDeleted After 12 Months of Inactivity

Payment card or mobile banking PINs are never stored on VB9's servers. This information goes directly to the payment gateway and never reaches us.

Section 05
Third Parties & Data Sharing Policy

VB9 never sells your personal information. However, in limited circumstances, certain data may be shared with specific third parties where necessary:

  • Payment Processors (bKash, Nagad, Rocket): Only the information needed to complete a transaction — specifically the transaction amount and account number.
  • KYC Verification Provider: For identity verification purposes — only the minimum information necessary.
  • Game Providers (Evolution, Pragmatic, etc.): An anonymous player ID is used to run game sessions — your real name or personal details are never shared.
  • Legal Authority: When required by a valid court order or government investigation.

VB9 never sells or transfers your information to advertisers, marketing companies, or data brokers.

Section 06
Cookie Policy

Cookies are small text files stored in your browser. VB9 uses cookies to keep the site functioning properly and to improve your experience.

What types of cookies does VB9 use

Cookie TypePurposeRetention Period
Essential CookiesLogin sessions and security tokens — the site cannot function without these.Until End of Session
Functional CookiesLanguage Preference, Bet Slip Saved30 Days
Analytics CookiesUnderstanding which pages are used most (anonymous)90 Days

You can disable cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging into the site.

Section 07
Your Rights Over Your Data

Every registered VB9 user has the following rights over their personal information:

Right to Access
You can request to see what information VB9 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
After closing your account, you can request that your data be deleted (except where retention is required by law).
Data Portability
You may request a copy of your data in a machine-readable format.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Object
You have the right to object to the use of your information for specific reasons.

To exercise any of your rights, email us at support@vb9.life. We will respond within 72 hours.

Section 08
Child Privacy Protection

VB9 strictly prohibits registration by anyone under 18 years of age. We do not knowingly collect personal information from minors. Age is verified at the point of registration, and additional verification may be requested in cases of suspicion.

If a parent or guardian discovers that their child under 18 has created an account on VB9, please contact support@vb9.life immediately. We will close the account without delay and delete all associated data.

Section 09
Privacy Policy Updates

VB9 may update this Privacy Policy from time to time. Amendments may be made due to changes in law, technological developments, or updates to our services.

  • You will be notified at your registered email address 7 days before any significant changes take effect.
  • The date of any changes will be noted in the "Last Updated" section at the top of this page.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
Section 10
Privacy Contact

For any questions, complaints, or requests regarding your data, please contact our Data Privacy Team:

  • Email: support@vb9.life
  • Subject: Type "Privacy Request"
  • Response Time: Within 72 Hours
  • Live Chat: Bottom-right corner of any page on the site

We take privacy-related complaints seriously. Once your request is received, you will be issued a ticket number that you can use to track its progress.

Frequently Asked Questions

Answers to some important questions about betting.

Minimum bet amounts at VB9 vary depending on the category you play. For Sportsbook (cricket, football, etc.), the minimum bet starts from ৳50. Most Live Casino tables also have a ৳50 minimum, though some premium tables require a minimum of ৳200. Slots have the lowest entry point — bets can start from as little as ৳10, making them great for new users who want to get a feel for the platform without spending much. VIP members, on the other hand, can place significantly higher bets with limits set separately for their tier. Bet limits are clearly displayed on each game's page.

The wagering requirement is a guideline specifying how many times you must bet the bonus amount before it can be withdrawn. Here's a simple example: say you receive a ৳1,000 bonus with a 10x wagering requirement — you'll need to place a total of ৳1,000 × 10 = ৳10,000 in bets. Once that ৳10,000 is wagered, the bonus funds become withdrawable. The key thing to understand is that "wagering" refers to the total amount bet, not winnings — so even if you place ৳100 and lose, that ৳100 still counts toward the requirement. Each offer's wagering requirement is clearly listed on VB9's bonus page, and your current progress can be tracked under the "Bonus" section of your account.
Safe & Trusted

Your Data Is Safe — Enjoy With Peace of Mind

Every piece of your data is protected under VB9's strict privacy policy and security framework. Join now.

Play responsibly. Not for users under 18.

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